Privacy Policy
This policy explains how Bootloop handles personal information when you use bootloop.au or contact us through the website.
Last updated 11 September 2026
Information we collect
When you make an enquiry, we collect your name, email address, and message. You may also provide your phone number, business name, whether the enquiry is for a business or home, and the service you are interested in.
Our website and security providers may process technical information such as your IP address, browser and device details, and security signals needed to operate the site and prevent spam or abuse.
How we use your information
We use personal information to respond to enquiries, discuss or provide requested services, prepare quotes, keep appropriate business records, protect the website, and meet legal obligations.
We do not sell or rent personal information.
Service providers and disclosure
Contact form submissions are delivered through Microsoft 365. Cloudflare provides website hosting, security services, and Turnstile verification. These providers process information on our behalf under their own privacy and security terms.
We may also disclose information to professional advisers, technology providers, or authorities where reasonably necessary to operate our business, provide a requested service, protect our rights, or comply with the law.
Cookies and security checks
We do not use advertising or analytics cookies on this website. Cloudflare Turnstile may use cookies or similar browser storage to distinguish people from automated traffic and protect the contact form.
Overseas processing
Microsoft and Cloudflare operate global services, so information may be processed or stored outside Australia. The countries involved can vary according to those providers' infrastructure and service arrangements.
Storage and security
We keep personal information only for as long as reasonably needed for the purpose it was collected, our business records, dispute resolution, or legal requirements.
We use reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
Access and correction
You can ask what personal information we hold about you, request a correction, or raise a privacy concern. We may need to confirm your identity before acting on a request.
Changes to this policy
We may update this policy when our website, providers, or information-handling practices change. The date above shows when it was last updated.
Contact us about privacy
Email us if you have a question, request, or complaint about how we handle personal information. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.